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Service Delivery Charter

The Turkana University College Service Delivery Charter sets out the standards of service the College commits to, and how to give feedback or raise a complaint. It is published in English and Kiswahili, as audio recordings, and in Kenyan Sign Language.

Downloads

Listen to the Charter

Audio editions of the Charter. Playback does not start until you press play.

English Audio

Listen to the Service Delivery Charter read in English.

3.0 MB

Kiswahili Audio — Sikiliza Mkataba wa Huduma

Sikiliza Mkataba wa Huduma kwa Kiswahili.

9.3 MB

Sign Language Version

The Charter presented in Kenyan Sign Language.

Feedback and Complaints

Comments on the standards set out in the Charter, or on the service you have received, may be sent to info@tuc.ac.ke or delivered to the College offices on the Lodwar – Kitale Highway.

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